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FREQUENTLY ASKED QUESTIONS

Questions:

1.  When do we dispatch?
2.  Are the mattresses and pillows manufactured in the UK?
3.  What is Visco?
4.  What is memory foam?
5.  What benefits does memory foam provide and how can it help me?
6.  I am a restless sleeper and wake up often during the night. Will a memory foam mattress/overlay or pillow help?
7.  Are memory foam mattresses/overlays (toppers) hot to sleep on and will they make me sweat?
8.  Do memory foam pillows/cushions work in the same way as memory foam mattresses do?
9. Do you have to turn mattresses?
10. Do comfort Mattress products comply with Fire Regulations?
11. Do I need a memory foam mattress or just a memory foam overlay (topper)?
12. Can I use an electric blanket with a memory foam overlay/topper?
13. Our bed is not a standard size. Do you offer a made to measure service?
14. How to assemble memory foam mattresses?
15. A sagging memory foam mattress - Is this a problem?

Q: When do we dispatch?
A: We dispatch from stock next working day from order. However, allow up to 7 days for delivery.

Q: Are the mattresses and pillows manufactured in the UK?
A: Yes these mattresses are manufactured by ourselves in the UK.

Q: What is Visco?
A: click here

Q: What is memory foam?
A: click here

Q: What benefits does memory foam provide and how can it help me?
A: Other than greatly improving your general sleep pattern, Memory foam has numerous benefits, so much so that the NHS and professional sports people are using memory foam mattresses and memory foam pillows on a daily basis.

Amongst other disorders, memory foam mattress, memory foam pillows/cushions are beneficial for osteo and rheumatoid arthritis, skeletal, sciatic, joint, back, neck, lumbar, fibrositis, kyphosis, obesity, pubic sysphysis, cruciate ligament, spondylitis problems and can relieve the paid associated with these conditions.
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Q: I am a restless sleeper and wake up often during the night. Will a memory foam mattress/overlay or pillow help?
A: Tossing and turning, due to the creation of pressure points, are one o the most common reasons for a restless sleep. Using a mattress/overlay or pillow will virtually eliminate those pressure points and reduce tossing and turning by up to 80%!! This will give you the most restful and best sleep ever.
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Q: Are memory foam mattresses/overlays (toppers) hot to sleep on and will they make me sweat?
A: Click here

Q: Do memory foam pillows/cushions work in the same way as memory foam mattresses do?
A: Yes. We would always recommend a memory foam pillow or cushion as the perfect compliment to a memory foam mattress or overlay. Pillows or cushions can also be used for specific problems, for example, the neck or vertebra. There are simply too many benefits a memory foam pillow/cushion can provide you with. For a more comprehensive list o fuses please click here.
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Q: Do you have to turn mattresses?
A: No. it does not sag. Always leave the side with the memory foam facing upwards.
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Q: Do Comfort Mattress products comply with Fire Regulations?
A: Yes. All the memory foam products supplied by Comfort Mattress comply with British Standards 7177.
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Q: Do I need a memory foam mattress or just a memory foam overlay (topper)?
A: This depends upon the condition of your existing mattress or other surface you wish to place your overlay on. If your existing mattress or alternative base is offering enough support, then an overlay might well be sufficient. Memory Foam overlays (toppers) need a good support base to be effective.
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Q: Can I use an electric blanket with a memory foam overlay/topper?
A: Yes, as long as the electric blanket is only top of the foam and not underneath it. It's best to have a sheet or cover between the foam and the electric blanket. Remember always follow the safety instructions supplied by the manufacturer and never leave an electric blanket on overnight.
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However, generally this is a good and justified question as there seem to be numerable products available, all promising the same benefits and quality at vastly differing prices. This clearly does not make sense. We believe that the answer lies in the quality of the products. A lot of inferior memory foam products (mostly imported) are now entering the market and are sold at prices than cannot be matched by quality memory foam producers due to the production costs of premium memory foam. We appreciate that it must be tempting to buy these cheaper products, by be aware that if yo buy an inferior or unsuitable memory foam product you will be wasting your money as it will provide very little or no benefits to you.
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Q: Our bed is not a standard size. Do you offer a made to measure service?
A: Yes, we offer a bespoke service for all our memory foam mattresses and overlays. Please use our calculator in the appropriate product section to obtain an instant quote.
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Q: How to assemble memory foam mattresses?
Just unwrap your memory foam mattress and place it on your bed frame.
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Q: A sagging memory foam mattress - Is this a problem?
A: Only cheap memory foam mattresses might start to sag after use. our memory foam mattresses do not.
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